DELIVERY INFORMATION

We offer the following delivery services for your convenience:

UK DELIVERY OPTIONS - FREE Standard Delivery orders over £50

Type	Lead Time	Cost
Standard Delivery	2 - 7 Working Days	£2.99
Express Delivery	1-3 Working Days  (Tracked24)	£4.95

 

INTERNATIONAL DELIVERY OPTIONS

Type	Lead Time	Cost
Europe (incl. Eire & UK Islands)	COMING SOON
USA / Canada	COMING SOON
Australia / New Zealand	COMING SOON
Rest of World	COMING SOON

DELIVERY SLOT - We will send you an email/text message on the morning of delivery. Please be sure to supply a valid email address and mobile phone number during checkout as you will be able to respond to this message to reschedule delivery for a different day if needed.

Please note that the delivery time is subject to placing your order before 12pm, Mon-Thurs (excluding bank holidays). Orders placed after 12pm Friday will be shipped the following Monday. Orders placed over the weekend will need to allow an extra working day for processing.

Goods will not be despatched or delivered on bank/public holidays.

PLEASE NOTE: delivery guarantees do not apply during adverse or dangerous weather conditions, extremely busy periods (eg. Black Friday) or other factors beyond our control.

PLEASE NOTE: Whilst we try ensure all items arrive unharmed, they may be circumstances beyond our control where the box containing an item becomes dented/squashed. This will not affect the goods inside. 

PLEASE NOTE: We have tried to make our international postage competitive but we reserve the right to switch carriers (which may take longer) or cancel orders to remote areas if the delivery charge to us exceeds the order value.

PLEASE NOTE: if there are any import duties and taxes, these are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel.

WHAT IF AN ITEM I ORDER IS OUT OF STOCK?

The website stock levels are live and always up to date.

In the unlikely event that an order is placed for an item that is no longer in stock you will be notified by email and are entitled to a full refund. We will make every effort to find you a suitable alternative at this stage, should you wish, or proceed with a refund upon your instruction.

WHY DOESN'T MY FREE DELIVERY CODE WORK?

Unfortunately, free delivery discount codes don't work in conjuntion with other promotions we do. This is due to already giving you the best possible prices. We keep our margins very tight. Note: There are special sections hidden in the site to give the biggest of bargain hunters an extra discount but that's for you to find yourself!

 

WHAT IF MY ORDER DOESN'T ARRIVE AT ALL?

Please contact Customer Services if you do not receive your order within the time expected. Failure to report within 7 days of order could affect the opportunity to replace/ refund.

CHRISTMAS DELIVERY DATES?

To guarantee you receive your order for Christmas, we recommend you place your order at least 2 weeks prior to the last working day before Christmas. If your order is placed after this then we cannot guarantee delivery.

Orders will be dispatched up until 2 working days before Christmas if placed by 12 noon. 

Orders placed after this will be despatched the first week in January.

For any other questions please do not hesitate to contact our customer service team by email - info@bewleyandritch.com